Thursday, November 8, 2012

Good lesson learnt.

Always change the currency to your own country before booking anything online. Because if you require any refund, yes they refund exact same amount to you..

You paid 500USD, they will refund you 500USD..

BUT, the bank will eat your money with it's stupid exchange rate system and somehow you can't get back your full 500USD..

This is what happen to our Paris booking... we decided to cancel it because we wanted to visit Edinburgh first then Paris for our Anniversary and we thought Free Cancellation meaning we get back every penny but no... not so simple because we forgot about the exchange rate system.

And really don't know we're lucky or suay...I found out that Hubby made Triple booking of the room and only manage to cancelled once, because he didn't know that he booked 3 times as it didn't went through the previous two times due to errors. 

But luckily my sixth sense made me go to our HSBC internet banking to check the transaction history, and I almost stop breathing when I saw 3 transaction made to hotels.com because I knew it was that Paris error bookings. Shit.

I told Hubby about it and he went to call up the Hotels.com and manage to do cancellation for all the Paris bookings... but we lost 30pounds due to stupid bank's exchange rate..

We should have used sterling pounds currency to make the bookings! :(


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